Enterprise media intelligence and social listening suite.
No published price. Every plan starts with a sales call.
Starter covers mira ai assistant (basic level), media intelligence and social listening, ai visibility tracking, 24/7 multi-channel support.
The top tier is quoted by sales, so there is no published ceiling.
No public pricing, 12-month minimum contracts, and aggressive sales motion are the most common complaints across G2 and Capterra reviews.
6 recurring complaints show up in public reviews, and 0 of them come up often.
Praise is just as consistent: mira ai assistant ships with built-in mcp support for claude desktop and cursor, which is unusual for legacy media-intelligence vendors..
Sales led, so the price depends on the conversation.
The most frequently raised complaint: no public pricing, 12-month minimum contracts, and aggressive sales motion are the most common complaints across g2 and capterra reviews..
It reports where you stand. Turning that into published pages and earned citations is still work somebody has to do.
| Included | StarterCustom quoteAnnual commitment, typically 12 months minimum | ProCustom quoteAnnual commitment, typically 12 months minimum | EnterpriseCustom quoteAnnual commitment, custom contract | AgencyCustom quoteAnnual commitment, designed for multi-brand management |
|---|---|---|---|---|
| 1 | Mira AI assistant (basic level) | Everything in Starter | Influencer marketing | Multi-brand and multi-client management |
| 2 | Media intelligence and social listening | Deeper cross-channel insights | Unified intelligence across teams | Influencer marketing |
| 3 | AI visibility tracking | API and MCP integrations | Custom dashboards and reporting | White-label reporting |
| 4 | 24/7 multi-channel support | Media relations workflows | Full Mira AI capabilities | Priority agency support |
| 5 | · | Higher Mira AI sophistication | · | · |
Mira AI assistant ships with built-in MCP support for Claude Desktop and Cursor, which is unusual for legacy media-intelligence vendors.
Coverage spans earned media, social listening, and AI visibility in one platform, so PR teams stop reconciling data from three separate tools.
Every Mira output is source-linked back to original coverage, which the comms-and-PR audience trusts for executive briefings.
Direct integrations with Slack, Microsoft Teams, Salesforce, and HubSpot route alerts into the tools PR and comms teams already use.
No public pricing, 12-month minimum contracts, and aggressive sales motion are the most common complaints across G2 and Capterra reviews.
Renewal price hikes and contracts that auto-renew are a recurring theme in Trustpilot reviews of Meltwater.
Capterra rating sits at 4.0 and G2 at 4.1, both below category leaders like Brand24 and Brandwatch despite Meltwater's enterprise positioning.
Sentiment analysis and keyword filtering are described as noisy on Reddit threads, requiring heavy manual cleanup to produce usable reports.
Ratings: 4.1/5 on g2 (2976 reviews) · 4/5 on capterra (0 reviews). As recorded 7 June 2026; counts move, so check the source before quoting.
Mira AI Assistant
Chat-based AI agent for news briefings, brand monitoring, competitive intelligence, with source-linked outputs and communications-trained models.
Media Intelligence
Earned media monitoring across global news, print, broadcast, and online sources with vetted source verification.
Social Listening
Real-time monitoring across major social platforms with sentiment analysis and spike detection.
AI Visibility Tracking
Tracks brand mentions and citations inside AI-generated answers from ChatGPT, Gemini, Perplexity, and other LLMs.
Influencer Marketing
Influencer discovery, campaign management, and performance measurement powered by the Klear acquisition (Enterprise and Agency only).
Mira API and MCP Server
Embed Mira insights into internal chatbots, BI dashboards, and AI assistants via REST API with built-in MCP support.
Buy Meltwater
Right when in-house team to run it. You get the measurement, and the work of turning it into published pages and earned citations stays with your team.
Hire someone to run it
Right when nobody to act on it. Disclosure: this is what we sell, which is a reason to read us critically. It is also why every figure here carries the date we checked it, and every judgement carries the quote it came from.
Enterprise media intelligence and social listening suite.
Meltwater does not publish list pricing; plans are quoted on request. Checked 7 June 2026.
No free tier or trial is published for Meltwater.
The most frequently raised issue is: No public pricing, 12-month minimum contracts, and aggressive sales motion are the most common complaints across G2 and Capterra reviews.
Sales led, so the price depends on the conversation. Buy the tool if in-house team to run it. A managed service is the better fit when nobody in-house has hours each week to act on what it reports.
Thirty minutes. We show you the buyer questions where an engine names a competitor instead of you, and say plainly whether a tool or a managed programme fits your situation.
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