01
The price
No published price. Every plan starts with a sales call.
Free covers 1 project, 25 tracked questions, basic ai visibility monitoring, self-serve onboarding.
The top tier is quoted by sales, so there is no published ceiling.
Hall.
AI search analytics platform that tracks brand mentions and citations across ChatGPT, Claude, Gemini, and Perplexity.
01
Price, complaint, verdict
Read this if you read nothing else02
The complaint
Free tier caps at 1 project and 25 questions, too tight for agencies monitoring multiple clients
6 recurring complaints show up in public reviews, and 0 of them come up often.
Praise is just as consistent: specialized aeo focus tracks brand appearance across chatgpt, gemini, perplexity, claude, and google ai overviews with clear historical reports.
03
The verdict
Sales led, so the price depends on the conversation.
The most frequently raised complaint: free tier caps at 1 project and 25 questions, too tight for agencies monitoring multiple clients.
It reports where you stand. Turning that into published pages and earned citations is still work somebody has to do.
Buy: In-house team to run itSkip: Nobody to act on it
02
Pricing matrix
Scroll sideways for all tiers| Included | Free$0/mo | StarterContact sales | BusinessContact sales | EnterpriseCustom |
|---|---|---|---|---|
| 1 | 1 project | 20 projects | 50 projects | API access |
| 2 | 25 tracked questions | 500 tracked questions | 1,000 tracked questions | Enterprise-grade security |
| 3 | Basic AI visibility monitoring | 45,000 answers analyzed monthly | 120,000 answers analyzed monthly | Access management and audit logging |
| 4 | Self-serve onboarding | Daily data updates | Daily data updates | Unlimited historical data |
| 5 | · | 2 contributors, unlimited viewers | 5 contributors, unlimited viewers | Custom contract terms |
| 6 | · | AI agent analytics | · | · |
03
What reviewers say
Bars show how often it is raisedPraise
6 themesSpecialized AEO focus tracks brand appearance across ChatGPT, Gemini, Perplexity, Claude, and Google AI Overviews with clear historical reports
Filtering between URL citations and brand mentions is a recurring praise point in G2 reviews
Affordable pricing and free tier let SEO agencies start without procurement friction
Customer service is responsive and ships requested features quickly per multiple reviewer accounts
Complaints
6 themesFree tier caps at 1 project and 25 questions, too tight for agencies monitoring multiple clients
Initial setup can feel technical for non-developers, onboarding wizard requested by reviewers
Granular filtering options are still being built out, several reviewers asked for more segmentation
Public pricing for paid tiers is hidden behind contact-sales, makes self-serve evaluation harder
Ratings: 4.8/5 on g2 (0 reviews). As recorded 7 June 2026; counts move, so check the source before quoting.
04
What it does
Generative answer insights
Monitors brand appearance and sentiment in conversational AI answers across major LLM platforms
Website citation tracking
Surfaces which of your URLs get cited in AI responses and which competitors get cited instead
AI agent analytics
Observes how AI crawlers like GPTBot, ClaudeBot, PerplexityBot browse and index your site
Conversational commerce
Tracks ecommerce product mentions and recommendations inside AI chat interfaces
Question-level tracking
Track specific prompts users ask AI tools about your category, brand, and competitors
Daily data refresh
Paid tiers refresh tracked questions daily for trend detection
05
Coverage and integrations
AI platforms tracked
ChatGPTClaudeGeminiPerplexity
ChatGPTGoogle GeminiGoogle AI OverviewsClaudeMicrosoft CopilotPerplexityMeta AIDeepSeek
06
The actual decision
We sell one of these twoPath A
Buy Hall
Right when in-house team to run it. You get the measurement, and the work of turning it into published pages and earned citations stays with your team.
Path B
Hire someone to run it
Right when nobody to act on it. Disclosure: this is what we sell, which is a reason to read us critically. It is also why every figure here carries the date we checked it, and every judgement carries the quote it came from.
07
Questions people ask
What is Hall?
AI search analytics platform that tracks brand mentions and citations across ChatGPT, Claude, Gemini, and Perplexity.
How much does Hall cost?
Hall does not publish list pricing; plans are quoted on request. Checked 7 June 2026.
Does Hall have a free trial?
Yes. Hall offers a free tier or trial.
What do users complain about in Hall?
The most frequently raised issue is: Free tier caps at 1 project and 25 questions, too tight for agencies monitoring multiple clients
Should I buy Hall or hire a managed service?
Sales led, so the price depends on the conversation. Buy the tool if in-house team to run it. A managed service is the better fit when nobody in-house has hours each week to act on what it reports.
Not sure which path you are on?
Thirty minutes. We show you the buyer questions where an engine names a competitor instead of you, and say plainly whether a tool or a managed programme fits your situation.
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