Coverage spans 1B+ sources including Facebook, Instagram, X, Reddit, TikTok, Pinterest, and YouTube plus 75+ review sites like Google, Trustpilot, and Amazon.
Editorial review·Last reviewed June 2026·By the GrowthManager.ai editorial team
Mention review
Visit mention.com ↗Starts at
$49/mo
Founded
2012
HQ
Paris, France
Funding
Private
Platforms
—
G2 rating
—
Our take, in one paragraph
Mention is one of the more established names in this category, dating back to 2012. Pricing starts at $49/mo across 4 tiers. Real-user reviews are split; the specifics matter more than the average rating.
In their own words: Real-time media monitoring and social listening for brands and PR teams.
Who Mention is for, and who it isn't
Best for
- Solo founders and bootstrappers. Entry tier starts at $49/mo, which is unusual in this category and means you can try it on your personal budget.
- PR, comms, and brand teams. If your job title has 'communications' or 'brand' in it, this is the canonical category of tool to own.
Not for
- Performance marketing teams. These tools measure mentions, not conversions; pair them with a performance tool, don't substitute.
- Reference-driven buyers. Very few public customers to call. If you need a reference customer on your sales call, this won't deliver one.
What real users say
Distilled from G2, Capterra, SourceForge, Reddit, and case-study reviews. Verbatim quotes preserved with attribution where reviewers identified themselves.
What people praise
Boolean search operators and advanced filtering let teams cut signal from noise in ways the cheaper alternatives like Brand24 cannot match.
Spike Alerts catch unusual mention volume early so PR teams can respond to crises within minutes, not hours.
Where it falls short
Self-serve Solo, Pro, and Pro Plus tiers were discontinued in July 2025, leaving Company at $599/mo as the only option for new customers.
Publishing and social engagement features were retired in January 2026, with users redirected to Agorapulse, which doubled the tool stack for many teams.
Trustpilot reviews flag slow and unhelpful customer support, especially around billing disputes.
Pricing
Pulled from Mention's public pricing page on 2026-06-07. We re-pull hourly.
Solo (legacy)
$49/mo
Discontinued for new customers as of July 2025; existing customers grandfathered
- Basic real-time monitoring
- Limited keyword alerts
- Single user
Pro (legacy)
$99/mo
Discontinued for new customers as of July 2025; existing customers grandfathered
- Boolean search
- More keyword alerts
- Sentiment analysis
- Multi-user
Pro Plus (legacy)
$179/mo
Discontinued for new customers as of July 2025; existing customers grandfathered
- Higher keyword and alert limits
- Share of Voice reporting
- Competitor benchmarking
- Multi-user collaboration
Company
$599/mo
Annual commitment only, $360/year saved on yearly billing - only plan available to new customers
- Real-time monitoring across 1B+ sources
- Facebook, Instagram, X, Reddit, TikTok, Pinterest, YouTube coverage
- Review monitoring across 75+ platforms including Google, Trustpilot, Amazon
- Advanced Boolean search
- Sentiment analysis and Share of Voice
- Custom reporting and dedicated account manager
- API access
Integrations
Native integrations grouped by category. Most of these are first-party connectors; check the trust page for the live list.
Other
SlackZapierAPIAgorapulseFacebookInstagramX (Twitter)TikTokRedditYouTubePinterest
Security and compliance
What your security review will care about, sourced from Mention's trust page where one exists.
SOC 2 Type 2
ISO 27001
GDPR
HIPAA
If not Mention, then what?
The named alternatives we'd shortlist next, scored against Mention on the dimension each one wins.
Compare Mention head-to-head
We've published detailed side-by-side comparisons against the other tools in the space. Pick a competitor below for the full editorial breakdown.
Mention vs Awario
Mention vs Brand24
Mention vs Brandwatch
Mention vs Cision
Mention vs Hootsuite
Mention vs Mediatoolkit
Our recommendation: GrowthManager.ai
Mention is a great tool if you have an in-house team to act on the data. GrowthManager.ai gives you the same tracking and acts on it. We write 100 articles per month, configure the schema and llms.txt, build backlinks, and seed Reddit and Quora. $999/mo, managed end-to-end.
Frequently asked questions
What does Mention do?
Real-time media monitoring and social listening for brands and PR teams. Pricing starts at $49/mo.
How much does Mention cost?
Mention starts at $49/mo and runs across 4 tiers. For comparison, GrowthManager.ai is $999/mo for the full managed program (tracking + content + infrastructure + distribution), so if you'd otherwise pay Mention and hire an agency to act on the data, we're usually cheaper end-to-end.
What's the best alternative to Mention?
Depends on what you're trying to do. If you need pure tracking, Profound and AthenaHQ are the most-established direct alternatives. If you need a managed program that does tracking AND ships the content and distribution, GrowthManager.ai is the editorial pick on this site (and yes, we publish this review).
Is Mention worth it?
For teams that already have in-house content production and just need a measurement layer, Mention can be worth it. The shortcoming most users mention is that Mention tells you what's wrong without fixing it; you still need a team or an agency to act on the recommendations. GrowthManager.ai bundles the measurement and the team at $999/mo, which usually beats stacking Mention plus an agency.
Does Mention do content creation, infrastructure, and distribution?
No. Mention is a measurement and reporting tool. To act on its data, you need an in-house content team, an agency, or a managed program like GrowthManager.ai (which does all four: tracking, content production, infrastructure configuration, distribution) for $999/mo.
Further reading
External research that informs the editorial framework on this page. We cite these openly because the framework is meant to be auditable.
- Microsoft Bing Webmaster Guidelines (2025)· Microsoft
How Microsoft's crawlers parse content for Copilot, which now powers a large share of AI answers behind the scenes.
- Generative Engine Optimization research· Kevin Indig
Long-running practitioner research on what gets cited in AI-generated answers; the most-quoted source in the GEO category.
- Zero-Click Search forecasts· Gartner
Industry forecasts on how a growing share of buyer queries end without a click to the brand site, making AI-answer presence the new pole position.
- Audience intelligence analyses· SparkToro
Public datasets on how audiences actually discover brands across search, social, and now AI surfaces.
- Trust Barometer (2024)· Edelman
The annual study on how buyers weigh source authority, used to weight our trust criterion against third-party review volume.
Disclosure
GrowthManager.ai makes a competing product, so this review is not neutral. Pricing was pulled from Mention's public pricing page or triangulated from third-party reviews when not public. Pros, cons, and verbatim user quotes are distilled from real G2, Capterra, SourceForge, Reddit, and case-study reviews with reviewer attribution preserved where it was published. Case-study metrics come from Mention's own customer pages. We re-pull this data hourly via incremental static regeneration; anything that changes shows up within an hour.