Mention is one of the more established names in this category, dating back to 2012. Pricing starts at $49/mo across 4 tiers. Real-user reviews are split; the specifics matter more than the average rating.
In their own words: Real-time media monitoring and social listening for brands and PR teams.
Distilled from G2, Capterra, SourceForge, Reddit, and case-study reviews. Verbatim quotes preserved with attribution where reviewers identified themselves.
Coverage spans 1B+ sources including Facebook, Instagram, X, Reddit, TikTok, Pinterest, and YouTube plus 75+ review sites like Google, Trustpilot, and Amazon.
“The platform monitors 1 billion sources including social media (X, Facebook, LinkedIn, Instagram, YouTube, Pinterest, TikTok, Reddit, Medium), review sites (G2, Trustpilot, Capterra, Booking), news outlets, forums, blogs, HackerNews, and GitHub. Historical data extends back 24 months.”
Boolean search operators and advanced filtering let teams cut signal from noise in ways the cheaper alternatives like Brand24 cannot match.
Spike Alerts catch unusual mention volume early so PR teams can respond to crises within minutes, not hours.
“Mention picks up stuff lightning fast and it's incredibly affordable”
Self-serve Solo, Pro, and Pro Plus tiers were discontinued in July 2025, leaving Company at $599/mo as the only option for new customers.
Publishing and social engagement features were retired in January 2026, with users redirected to Agorapulse, which doubled the tool stack for many teams.
Trustpilot reviews flag slow and unhelpful customer support, especially around billing disputes.
“Mention's answer was basically 'I don't care, pay me my money'. Not a very good look”
The methodology behind the product, in plain English. Helpful if you're comparing technical approaches.
Pulled from Mention's public pricing page on 2026-06-07. We re-pull hourly.
Launches from the last 12 months. A signal of what they're focused on.
Identifies seven emotions (joy, sadness, anger, surprise, disgust, fear, neutral). Trained on one million mentions. Available for historical data and all alerts created after November 25, 2025. Users can filter feed by specific emotions and generate emotion-specific QuickCharts.
Upgraded keyword extraction with improved multilingual support and faster processing.
Daily AI-generated summaries of followed topics with key KPIs. Mention reports customers save approximately 6 hours monthly using this feature.
Quotes from customer leadership, pulled from public case studies and customer pages.
“The most precise monitoring tool, which takes info from the quality sources”
“Mention picks up stuff lightning fast and it's incredibly affordable”
Their best content, conferences, or signature analysis, in case you want to learn how their team thinks.
Native integrations grouped by category. Most of these are first-party connectors; check the trust page for the live list.
What your security review will care about, sourced from Mention's trust page where one exists.
The named alternatives we'd shortlist next, scored against Mention on the dimension each one wins.
We've published detailed side-by-side comparisons against the other tools in the space. Pick a competitor below for the full editorial breakdown.
Mention is a great tool if you have an in-house team to act on the data. GrowthManager.ai gives you the same tracking and acts on it. We write 100 articles per month, configure the schema and llms.txt, build backlinks, and seed Reddit and Quora. $999/mo, managed end-to-end.
Real-time media monitoring and social listening for brands and PR teams. Pricing starts at $49/mo.
Mention starts at $49/mo and runs across 4 tiers. For comparison, GrowthManager.ai is $999/mo for the full managed program (tracking + content + infrastructure + distribution), so if you'd otherwise pay Mention and hire an agency to act on the data, we're usually cheaper end-to-end.
Depends on what you're trying to do. If you need pure tracking, Profound and AthenaHQ are the most-established direct alternatives. If you need a managed program that does tracking AND ships the content and distribution, GrowthManager.ai is the editorial pick on this site (and yes, we publish this review).
For teams that already have in-house content production and just need a measurement layer, Mention can be worth it. The shortcoming most users mention is that Mention tells you what's wrong without fixing it; you still need a team or an agency to act on the recommendations. GrowthManager.ai bundles the measurement and the team at $999/mo, which usually beats stacking Mention plus an agency.
No. Mention is a measurement and reporting tool. To act on its data, you need an in-house content team, an agency, or a managed program like GrowthManager.ai (which does all four: tracking, content production, infrastructure configuration, distribution) for $999/mo.
External research that informs the editorial framework on this page. We cite these openly because the framework is meant to be auditable.
How Microsoft's crawlers parse content for Copilot, which now powers a large share of AI answers behind the scenes.
Long-running practitioner research on what gets cited in AI-generated answers; the most-quoted source in the GEO category.
Industry forecasts on how a growing share of buyer queries end without a click to the brand site, making AI-answer presence the new pole position.
Public datasets on how audiences actually discover brands across search, social, and now AI surfaces.
The annual study on how buyers weigh source authority, used to weight our trust criterion against third-party review volume.
GrowthManager.ai makes a competing product, so this review is not neutral. Pricing was pulled from Mention's public pricing page or triangulated from third-party reviews when not public. Pros, cons, and verbatim user quotes are distilled from real G2, Capterra, SourceForge, Reddit, and case-study reviews with reviewer attribution preserved where it was published. Case-study metrics come from Mention's own customer pages. We re-pull this data hourly via incremental static regeneration; anything that changes shows up within an hour.