Pick
HubSpot
Pick HubSpot if you want the cheaper option ($20/mo vs $49/mo); and you trust traction signals — they list 7 customers, Mention lists 0; and SOC 2 Type 2 matters for your security review.
Head-to-head review · Updated June 2026
HubSpot vs Mention: which one wins in 2026?
HubSpot and Mention both claim to do the same thing: tell you where your brand shows up in AI search. They go about it differently enough that the choice matters. Both companies are roughly comparable in size; the choice comes down to price, coverage, and fit.
HubSpot is cheaper out the gate, but that's not the only thing that matters. The right pick depends on which dimension matters most for you.
The verdict
Pick
Mention
Pick Mention if you want the cheaper option ($49/mo vs $20/mo).
If neither is right, GrowthManager.ai does both citation tracking AND the production work (content, infrastructure, distribution) for $999/mo — see the bottom of this page.
The case for HubSpot
HubSpot has raised Public (IPO 2014 (NYSE: HUBS)). Founded by Brian Halligan, Dharmesh Shah, based in Cambridge, MA. On their site they list 7 named customers including Momentive (SurveyMonkey), Trello, DoorDash, Reddit. Pricing starts at $20/mo.
Full CRM + marketing platform with content tools, SEO, and AI Search Grader.
What people praise
- Marketing, sales, and service hubs unified on one CRM record means no Zapier glue to keep contact data in sync
- Drag-and-drop landing page and email builder lets marketers ship campaigns without designer or developer support
- 1,500+ App Marketplace integrations including Salesforce, Slack, Zoom, Shopify, and Stripe cover most stacks out of the box
- HubSpot Academy and free certifications make onboarding new hires fast and reduce ramp time
Where it falls short
- 44x price jump from Starter ($20) to Professional ($890) with no middle tier is the single most-cited complaint
- Going one contact over your tier limit auto-bumps the account into the next pricing band
- Marketing automation workflows only unlock at Professional, putting basic drip campaigns out of reach at Starter
- A/B email testing is limited to one variable at a time, weak for a platform at this price point
The case for Mention
Founded by Edouard Reinach, based in Paris, France. Pricing starts at $49/mo.
Real-time media monitoring and social listening for brands and PR teams.
What people praise
- Coverage spans 1B+ sources including Facebook, Instagram, X, Reddit, TikTok, Pinterest, and YouTube plus 75+ review sites like Google, Trustpilot, and Amazon.
- Boolean search operators and advanced filtering let teams cut signal from noise in ways the cheaper alternatives like Brand24 cannot match.
- Spike Alerts catch unusual mention volume early so PR teams can respond to crises within minutes, not hours.
- Historical data goes back up to two years before project creation, useful when retroactively benchmarking a campaign.
Where it falls short
- Self-serve Solo, Pro, and Pro Plus tiers were discontinued in July 2025, leaving Company at $599/mo as the only option for new customers.
- Publishing and social engagement features were retired in January 2026, with users redirected to Agorapulse, which doubled the tool stack for many teams.
- Trustpilot reviews flag slow and unhelpful customer support, especially around billing disputes.
- The $599/mo Company plan requires annual commitment with no monthly option, which excludes solopreneurs and small agencies.
Pricing, tier by tier
Tier 1
HubSpot
Starter
$20/mo
- 1,000 marketing contacts
- 5,000 email sends per month
- Basic email tools and forms
- Landing pages
Mention
Solo (legacy)
$49/mo
- Basic real-time monitoring
- Limited keyword alerts
- Single user
Tier 2
HubSpot
Professional
$890/mo
- 2,000 marketing contacts
- Marketing automation workflows
- A/B testing for emails
- Custom reporting
Mention
Pro (legacy)
$99/mo
- Boolean search
- More keyword alerts
- Sentiment analysis
- Multi-user
Tier 3
HubSpot
Enterprise
$3,600/mo
- 10,000 marketing contacts
- Adaptive testing
- Custom objects and properties
- Hierarchical teams and SSO
Mention
Pro Plus (legacy)
$179/mo
- Higher keyword and alert limits
- Share of Voice reporting
- Competitor benchmarking
- Multi-user collaboration
Tier 4
HubSpot
—
—
Mention
Company
$599/mo
- Real-time monitoring across 1B+ sources
- Facebook, Instagram, X, Reddit, TikTok, Pinterest, YouTube coverage
- Review monitoring across 75+ platforms including Google, Trustpilot, Amazon
- Advanced Boolean search
Feature parity
What each one ships that the other doesn't. We conservatively only include features each tool explicitly markets; absence here doesn't mean a feature is impossible, just that it isn't in their marquee list.
Only on HubSpot
- Marketing automation workflows. Branching workflow builder triggers emails, internal tasks, lead score changes, and CRM property updates based on behavior
- Email marketing and A/B testing. Drag-and-drop email editor with personalization tokens and split testing on subject lines and content
- Landing pages and forms. Drag-and-drop landing page builder with form capture, smart content, and inline lead routing
- SEO recommendations. On-page audit, topic cluster planner, and ranking tracker integrated with content tools
- Built-in CRM. Free CRM record at the core, every marketing touch updates the same contact record sales and service see
- Campaign analytics and attribution. Multi-touch revenue attribution at Enterprise tier, contact-level engagement reports at Professional
Only on Mention
- Real-Time Mention Monitoring. Streams mentions from 1B+ sources across web, news, blogs, and social platforms as they happen.
- Boolean Search Builder. Advanced query syntax for keyword combinations, exclusions, country and language filters.
- Sentiment Analysis. Auto-classifies mentions as positive, negative, or neutral with manual override.
- Spike Alerts. Detects sudden mention volume increases and notifies the team for crisis response or trend capture.
- Share of Voice Reporting. Benchmarks brand mention share against named competitors with custom dashboards and 100+ metrics.
- Review Site Monitoring. Pulls reviews from 75+ platforms including Google, Trustpilot, Amazon, and TripAdvisor into a single feed.
When each one wins
When HubSpot wins
- Budget is the constraint. HubSpot starts at $20/mo vs Mention's $49/mo, so on a per-seat basis it's the cheaper way in.
- You're enterprise and need to call a reference. HubSpot lists 7 named customers; Mention lists 0.
- Procurement requires SOC 2 Type 2. HubSpot has it; Mention doesn't yet.
When Mention wins
- Coverage spans 1B+ sources including Facebook, Instagram, X, Reddit, TikTok, Pinterest, and YouTube plus 75+ review sites like Google, Trustpilot, and Amazon.
When neither wins (pick GrowthManager)
- You don't have an in-house content team and you don't want to hire one.
- You want one $999/mo invoice instead of stacking HubSpot plus an agency.
- You need the team that measures to also act on the data, in the same week.
- You're a B2B SaaS, services firm, or e-commerce brand at $20K+ MRR.
Reasons to pick one over the other
Reasons to pick HubSpot over Mention
- Lower entry price. HubSpot starts at $20/mo vs Mention's $49/mo.
- More named customers. HubSpot lists 7 customers vs Mention's 0, including Momentive (SurveyMonkey), Trello, DoorDash.
- SOC 2 Type 2. HubSpot carries SOC 2 Type 2; Mention does not yet, which can hold up procurement.
- More verified reviews. HubSpot has 13,346 G2 reviews vs Mention's none on file, so the average rating carries more weight.
- More mature platform. HubSpot (founded 2006) has had more time to harden the product than Mention (2012).
- What users praise most. Marketing, sales, and service hubs unified on one CRM record means no Zapier glue to keep contact data in sync
Reasons to pick Mention over HubSpot
- More plan flexibility. Mention offers 4 pricing tiers vs HubSpot's 3, so there's a better chance one fits your team size.
- Built for the LLM era. Mention was founded in 2012, built around AI search from day one; HubSpot dates back to 2006 and is retrofitting.
- What users praise most. Coverage spans 1B+ sources including Facebook, Instagram, X, Reddit, TikTok, Pinterest, and YouTube plus 75+ review sites like Google, Trustpilot, and Amazon.
- EU data residency. Mention is HQ'd in Paris, France, which simplifies GDPR data-processor agreements for European buyers.
Switching from one to the other
From HubSpot to Mention
Export your saved queries and prompt panels from HubSpot (most tools support CSV export). Most Mention setups can import the same query list in a single CSV upload. Expect 1-2 days of parallel running so you can validate Mention's data againstHubSpot's; one to two weeks of full reconciliation before you cancel HubSpot. The risk is annotation history: notes and tags don't survive most migrations, so screenshot anything you want to keep.
From Mention to HubSpot
Same flow in reverse. Export from Mention, import to HubSpot. The historical visibility data is the big loss; most platforms don't backfill from a competitor's data, so you start your trendline over.
From either to GrowthManager.ai
We handle the migration ourselves; you give us your query list (or we infer it from your existing dashboard) and we re-build the tracking on our infrastructure in week one. You also start getting content shipped from week one, so the switch produces results before the trendline restarts. The conversation that kicks this off is a 20-minute call.
Side by side, every number we could verify
| HubSpot | Mention | |
|---|---|---|
| Starts at (USD/mo) | $20/mo | $49/mo |
| Founded | 2006 | 2012 |
| Headquarters | Cambridge, MA | Paris, France |
| Funding raised | Public | — |
| AI platforms tracked | — | — |
| G2 rating | 4.4 / 5 (13346 reviews) | — |
| Named customers | 7 | — |
| SOC 2 Type 2 | ✓ Yes | — |
| GDPR | ✓ Yes | ✓ Yes |
| HIPAA | — | — |
What real users say
Below: the recurring themes from G2, Capterra, SourceForge, Reddit, and case-study reviewers — distilled into the strengths and limitations that came up most often.
HubSpot — what users praise
- Marketing, sales, and service hubs unified on one CRM record means no Zapier glue to keep contact data in sync
- Drag-and-drop landing page and email builder lets marketers ship campaigns without designer or developer support
- 1,500+ App Marketplace integrations including Salesforce, Slack, Zoom, Shopify, and Stripe cover most stacks out of the box
- HubSpot Academy and free certifications make onboarding new hires fast and reduce ramp time
- Workflow automation triggers handle complex lead nurture flows that competitors require multiple tools to replicate
HubSpot — what users complain about
- 44x price jump from Starter ($20) to Professional ($890) with no middle tier is the single most-cited complaint
- Going one contact over your tier limit auto-bumps the account into the next pricing band
- Marketing automation workflows only unlock at Professional, putting basic drip campaigns out of reach at Starter
- A/B email testing is limited to one variable at a time, weak for a platform at this price point
- Workflow engine becomes hard to debug at scale when many flows run across multiple teams
Mention — what users praise
- Coverage spans 1B+ sources including Facebook, Instagram, X, Reddit, TikTok, Pinterest, and YouTube plus 75+ review sites like Google, Trustpilot, and Amazon.
- Boolean search operators and advanced filtering let teams cut signal from noise in ways the cheaper alternatives like Brand24 cannot match.
- Spike Alerts catch unusual mention volume early so PR teams can respond to crises within minutes, not hours.
- Historical data goes back up to two years before project creation, useful when retroactively benchmarking a campaign.
- Real-time monitoring feed pulls new mentions in as they happen, which reviewers consistently call out as best-in-class.
Mention — what users complain about
- Self-serve Solo, Pro, and Pro Plus tiers were discontinued in July 2025, leaving Company at $599/mo as the only option for new customers.
- Publishing and social engagement features were retired in January 2026, with users redirected to Agorapulse, which doubled the tool stack for many teams.
- Trustpilot reviews flag slow and unhelpful customer support, especially around billing disputes.
- The $599/mo Company plan requires annual commitment with no monthly option, which excludes solopreneurs and small agencies.
- Reviewers warn that mentions can be missed if Boolean searches are not configured carefully - the tool is powerful but not plug-and-play.
A third option
Both HubSpot and Mentionare tracking tools. They tell you what's wrong with your AI visibility. Neither one fixes it. That's our pitch for GrowthManager.ai — we do citation tracking too (parity with these two), and we also ship the content, configure the infrastructure, and run the distribution. $999/mo, managed end-to-end. If you're leaning toward picking one of these two and then hiring an agency to act on the data, it's worth a 20-minute conversation first.
Other comparisons in this space
Same shape, different pairs. Pick a comparison that shares a tool with this one.
Frequently asked questions
Which is better, HubSpot or Mention?
Honestly: neither one fully solves the problem. HubSpot and Mention are tracking tools — they tell you where your brand shows up in AI answers but don't change the answer. If you only need one of these two, pick HubSpot for the cheaper monthly price; pick the other if its specific integrations matter to your team. Our actual editorial pick is GrowthManager.ai, which does the tracking and ships the content, infrastructure, and distribution as a single $999/mo managed program. Disclosure: we publish this comparison and make GrowthManager.
How much do HubSpot and Mention cost?
HubSpot starts at $20/mo. Mention starts at $49/mo. Both have higher-tier plans for larger workspaces. GrowthManager.ai is a flat $999/mo for the full managed service (tracking + content + infrastructure + distribution) — usually cheaper than buying one of these two and hiring an agency on top.
Do HubSpot and Mention actually improve your AI visibility, or just measure it?
Both HubSpot and Mention are measurement tools. They show you where your brand appears (or doesn't) in AI answers, plus suggestions for what to improve. Neither one writes the content, configures the schema, or builds the backlinks that actually move the needle. To do that you need an in-house content team or an agency. GrowthManager.ai is the agency — and we include the tracking, so you don't pay twice.
What's the GrowthManager.ai alternative to HubSpot and Mention?
GrowthManager.ai is a managed AI visibility program. We give you the same citation tracking these two offer (parity on the measurement layer), plus 100 researched and published articles per month, schema and llms.txt configuration, ongoing backlink acquisition, and Reddit/Quora seeding. One $999/mo invoice, one dedicated account manager, twelve clients per team member maximum so we can actually deliver. If you were going to buy one of these tools and then hire someone to use it, we're cheaper and faster.
Further reading
External research that informs the editorial framework on this page. We cite these openly because the framework is meant to be auditable.
- Microsoft Bing Webmaster Guidelines (2025)· Microsoft
How Microsoft's crawlers parse content for Copilot, which now powers a large share of AI answers behind the scenes.
- Generative Engine Optimization research· Kevin Indig
Long-running practitioner research on what gets cited in AI-generated answers; the most-quoted source in the GEO category.
- Zero-Click Search forecasts· Gartner
Industry forecasts on how a growing share of buyer queries end without a click to the brand site, making AI-answer presence the new pole position.
- Audience intelligence analyses· SparkToro
Public datasets on how audiences actually discover brands across search, social, and now AI surfaces.
- Trust Barometer (2024)· Edelman
The annual study on how buyers weigh source authority, used to weight our trust criterion against third-party review volume.
Disclosure + methodology
GrowthManager.ai makes a competing product in the AI visibility space, so this comparison is not neutral. Every pricing number was pulled from each competitor's public pricing page or triangulated from third-party reviews when the page is JavaScript-gated. Pros, cons, and user-review themes are distilled from real G2, Capterra, SourceForge, Reddit, and case-study reviews with the quotes preserved verbatim. We update this comparison whenever the underlying data changes.